privacy policy

Last updated: October 2025

1. Introduction

Welcome to REVIVE Wellness (“we”, “us”, “our”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

2. Who We Are

REVIVE Wellness

312 Broughty Ferry Road

Dundee

DD4 7NJ

Email: hello@revivewellnessclinic.uk

3. The Data We Collect

We may collect and process the following types of data: Information You Provide Directly

• Full name

• Date of birth

• Contact details (email, phone number, address)

• Medical history and relevant health information (for treatment safety and consent)

• Payment information (when applicable)

• Booking and consultation details

• Consent forms and treatment records

Information Collected Automatically

• IP address, browser type, device information

• Website usage data via cookies or analytics tools

4. How We Use Your Data

We use your personal data to provide safe and effective treatments, manage your appointments, maintain records, send reminders, respond to enquiries, send marketing updates (only with your consent), and comply with legal obligations.

5. Legal Basis for Processing

We process your data under the following lawful bases:

• Consent – when you agree to marketing or optional communications

• Contract – to deliver services you’ve booked with us

• Legal obligation – to meet healthcare and record-keeping requirements

• Legitimate interests – to improve our services and client experience

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy. Medical records are retained for a minimum of 10 years, while marketing data is kept until you withdraw consent. After this period, data is securely deleted or anonymised.

7. Sharing Your Data

We will never sell or rent your personal data. We may share information with regulatory bodies, trusted service providers (e.g., booking or payment platforms), or insurers/advisors as required for compliance. All third parties must maintain confidentiality and data security.

8. Cookies and Website Analytics

Our website uses cookies to improve your experience and analyse traffic. You can control cookie preferences through your browser settings. For more details, see our Cookie Policy (if applicable).

9. Your Rights

Under UK data protection law, you have the right to access, correct, delete, restrict, or object to the processing of your personal data. You can also withdraw marketing consent or request a copy of your data. Contact hello@revivewellnessclinic.uk to exercise your rights.

10. Data Security

We take data protection seriously and use appropriate security measures to prevent loss, misuse, or unauthorised access. Only authorised staff have access to client records.

11. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with the updated 'last revised' date.

12. Contact Us

If you have any questions about how your data is handled, please contact:

REVIVE Wellness

312 Broughty Ferry Road

Dundee

DD4 7NJ

Email: hello@revivewellnessclinic.uk

© 2025 REVIVE Wellness. All rights reserved.]